Embed culture and policy change across Gallagher.

Client
Gallagher

Industry
Insurance

Expertise
Diversity, Equity, & Inclusion; Data & Policies

The Challenge

As siloed workstreams, Gallagher's ERG's were no longer reaching their full potential for inclusion impact.

The Solution

We worked with ERG leads and stakeholders to develop an I&D Network focused on measurable outcomes rather than diversity characteristics (e.g., sex/gender, race/ethnicity, disability, socioeconomic status, etc.).

Through quantitative and qualitative data collection and analysis, we identified opportunities for upskilling I&D Network members to ignite passion, empower them to drive change across the business, and support their overall career development. Moving from a siloed to generalised approach to inclusion, we utilised an intersectionality framework to solidify our commitment as active, results-driven, and united allies across identity characteristics simultaneously affecting one another and shaping life-chance opportunities.

Impact

Through continued work with I&D Network members (across 4 x inclusion upskilling LX's), we started to embed both culture and policy change, as well as developed authentic connection and feelings of belonging among Network members.

To measure programme impact, we used advanced bivariate and multivariate analysis to determine statistically significant relationships between session attendance and participants' I&D knowledge, capability, and behaviour change. We found statistically significant, positive correlations with I&D Network participation and

  • Being equipped to drive change related to I&D issues at work

  • General I&D knowledge and intersectionality knowledge

  • Agreement that people from all backgrounds have opportunities to succeed at Gallagher

  • Agreement that there are opportunities for advancement at Gallagher for people like me

  • Confidence in contributing to and implementing I&D strategies

  • Confidence in monitoring I&D progress

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